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AI Chatbots – Why The Negativity?

Jul 29, 2025 | AI & Technology

A smiling robot gestures towards a balance scale with a thumbs-down on one side and a thumbs-up on the other, and a speech bubble with a person icon above the scale.

AI Chatbots – Why The Negativity?

 

For some time, I have been considering the real value of using AI Chatbots to help within my business, AllumTek Business Advisors Ltd. During this time, there has also been some constructive push-back on LinkedIn about people who use them in their daily activities.

Since being a NED for Obelisk AI, I have seen the value all AI tools bring to businesses.

So, I thought I would focus on my own personal insights into how I believe AI Chatbots can add value. I’ll also draw on a few comparisons with my previous human interactions, as a business leader, in the corporate world, before AI Chatbots were even available.

Prior to setting up my own business, I held a regional and global leadership role in an international software business. I was fortunate to have been supported by many great managers and staff, as well as an invaluable PA.

I realized at the time I left, just how much I relied on this great team to support me and the business in my role.

When you do not have a human team to turn to, you really appreciate the importance of the people around you; the people who have supported you and the business, day in day out.

For me, an AI Chatbot will never override the chance to work with great people, under any circumstance. However, without a team, it can offer you extra help that can:

  • Provide you with an opinion on the tone of an email
  • Deliver a quick overview of a lengthy email/document received
  • Gather some thoughts on a particular topic you need to investigate
  • Draft a document you are struggling to find the time to produce

I do not see this as being any different to a human interaction, where I would previously ask a colleague for an opinion or assistance when I was running out of time. Some people might say this was unnecessary, but when your day is already packed with other priority activities, the support and help you receive can make all the difference.

When an AI Chatbot is used sensibly, it too can be very powerful in helping to virtually support you and your business. However, simply copying and pasting content is always risky – with or without an AI Chatbot.

Use AI as a tool to help and support you, not to replace you.

 

 

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